Italy fines Ryanair over €255 million for abusing dominant market position

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Italy fined Ryanair €255 million for abusing dominance by restricting travel agency bookings from 2023 to 2025. Ryanair will appeal.
Why it matters
Italy's competition watchdog found Ryanair engaged in an 'abusive strategy' by blocking or restricting travel agencies' ability to sell Ryanair flights combined with other airlines or services from 2023 until at least April 2025. The airline implemented facial recognition on its booking site to disrupt agencies’ purchases, blocked payment methods, and deleted accounts. AGCM said these actions reduced market competition and raised consumer costs. Ryanair argued its direct booking policy benefits consumers and announced plans to appeal the ruling and fine.
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