Nearly 90% of BCG employees are using AI — and it's reshaping how they're evaluated

Business Insider
Business Insider
3M ago
Boston Consulting Group reports that nearly 90% of its employees use AI, which is now integral to performance evaluations and efficiency.
Nearly 90% of BCG employees are using AI — and it's reshaping how they're evaluated
A What happened
Boston Consulting Group (BCG) has reported that nearly 90% of its 33,000 employees are utilizing AI, with about half classified as daily users. The firm has integrated AI into its performance evaluation metrics, making it a critical component of employee assessments. Alicia Pittman, BCG's Global People Team chair, stated that AI is now central to core competencies such as problem-solving and insight delivery. The firm has developed various AI tools, including a performance review assistant that reduces writing time by 40% while improving quality metrics by 20%. BCG's AI training program has significantly boosted adoption rates, surpassing its initial goal of 50% by the end of the year. The firm is also leading in the development of custom GPTs tailored for specific tasks, enhancing efficiency and client service.
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Key insights

  • 1

    High AI Adoption Rate: 90% of BCG employees are using AI tools.

  • 2

    Performance Evaluation Changes: AI is now integral to employee performance assessments.

  • 3

    Custom AI Tools Development: BCG leads in creating custom GPTs for various tasks.

  • 4

    Efficiency Improvements: AI tools have improved performance review quality and reduced writing time.

  • 5

    Training and Support: BCG provides extensive training for employees on AI tool usage.

Takeaways

BCG's integration of AI into its operations marks a significant shift in performance evaluation and efficiency standards.

Topics

Technology & Innovation Artificial Intelligence Business & Markets Startups/VC Management Innovation

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