OpenAI begins testing banner ads in ChatGPT for some US users

OpenAI is moving ahead with a US test of labeled banner ads in ChatGPT’s free and Go tiers while stating that ads will not influence responses and that certain privacy and sensitive-topic limits will apply.
OpenAI begins testing banner ads in ChatGPT for some US users

Key insights

  • 1

    OpenAI says ads will be separated from answers and not affect responses: Fidji Simo wrote that ads will not influence ChatGPT’s conversational responses, and OpenAI said ads will be labeled and placed at the bottom of answers, separated from the answer.

  • 2

    OpenAI links ads to revenue diversification under financial pressure: OpenAI said the ad test is meant to diversify revenue, and financial documents obtained by The Wall Street Journal said OpenAI expects to burn roughly $9 billion this year while generating $13 billion in revenue and does not expect profitability until 2030.

  • 3

    Altman previously expressed discomfort with ads influencing AI outputs: Sam Altman said in 2024 that advertising in ChatGPT was a “last resort” and said he found ads combined with AI “uniquely unsettling,” citing concern about responses changing due to advertising pressure.

A What happened
OpenAI said banner ads will appear in the coming weeks at the bottom of answers in ChatGPT when there is a relevant sponsored product or service. Ads will be labeled and separated from the answer, and users on Plus, Pro, Business, and Enterprise tiers will not see ads. OpenAI said ads will not influence ChatGPT’s conversational responses, it will not share conversations with advertisers, and it will not show ads on sensitive topics such as mental health and politics to users it determines to be under 18. OpenAI expects to burn roughly $9 billion this year while generating $13 billion in revenue, and it does not expect to be profitable until 2030.

Topics

Technology & Innovation Artificial Intelligence

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