Use the Detour Technique to Manage Emotions in the Workplace

Big Think
Big Think
11M ago
The article discusses the 'detour technique', a strategy to handle emotional situations in professional settings. It focuses on redirecting conversations to diffuse tension and create a more productive work environment.
Use the Detour Technique to Manage Emotions in the Workplace
A What happened
The article discusses the 'detour technique', a strategy to handle emotional situations in professional settings. It focuses on redirecting conversations to diffuse tension and create a more productive work environment.
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Key insights

  • 1

    Understanding the Detour Technique: The detour technique involves redirecting the focus of a conversation when emotions run high. This helps in defusing potential conflicts and maintaining a calm atmosphere in the workplace.

  • 2

    Benefits of Emotional Management: Implementing techniques like the detour approach can lead to better communication, improved team dynamics, and increased productivity by preventing emotional outbursts.

  • 3

    Practical Application in Meetings: In team meetings, using the detour technique can help steer discussions away from sensitive topics and towards constructive dialogue, ensuring that all voices are heard without escalating tensions.

Topics

Work & Education Careers & Work

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